Refund Policy

Barrel13 Refund Policy

For all subscriptions (including product database, product tracker, brand tracker, seller tracker, chrome extension), there will be no partial or full refunds offered once the subscription has been signed-up for. Barrel13 provides a Trial period of 15 days, which is not chargeable.

Barrel13 Terms of Service

Please read these Terms of Service (“Terms”) carefully. By using barrel13.com or signing up for an account, you are agreeing to these Terms. This is a legal agreement. Barrel13 (referred to, as applicable, as “the Company”, the “Service”, “we” or “us”) is an educational service for merchants offered through the URL www.barrel13.com (“Website”).


Barrel13 is owned and operated by Cocozara Network Private Limited, New Delhi. The Company has employees, independent contractors, and representatives (“our Team”). As a customer of the Service or a representative of an entity that is a customer of the Service, you are a “Member” according to this agreement (or “you”). You agree that:

Use of Service

The Service provided to you is based on the license of the Company’s intellectual property to you. You are entitled to a limited, non-exclusive non-transferable, revocable license to use the Company’s software in accordance with these Terms as long as you are a Member. Annual subscriptions shall automatically renew on the anniversary of the subscription date (“Renewal Date”) for successive one (1) year terms, unless Members choose to terminate subscription prior to the Renewal Date. The Company reserves all rights not expressly granted to you in our intellectual property.

Account

By choosing to sign up for our Service, you confirm that you have full power, capacity and authority to accept these Terms.


You must be a human to open an account. Accounts registered by “bots” or other automated methods are not permitted;


You must personally and manually create your account without using any automated means except the auto-complete feature in your website. You must not allow any third party to use your information to create an account;


You must provide your legal full name, valid email address, postal code, and any other information required to complete your account-signup process;


You are responsible for maintaining the security of your account and we will not be liable for any loss or damage incurred due to your failure to comply with this security obligation;


The purchase, sale, assignment or transfer of any accounts is prohibited; and You are responsible for your own conduct and activities on, through or by use of your account. You must immediately bring to our notice of any unauthorized use of your account.

Termination

We or you may terminate this agreement at any time by giving notice to the other. We may suspend our Service to you at any time, with or without cause. Only if we terminate your account without cause will we refund you a pro-rated portion of any plan prepayment. Once the account is terminated, we may permanently delete your account and all the data associated with it from our Website. We may treat your account as “inactive” and permanently delete it along with all the associated data, if you do not log in to the account for twelve(12) or more months. Monthly Service Plan payments are due for any month on the same date you made your first monthly payment. You must cancel your Monthly Service Plan at least 24 hours prior to the next monthly due date in order to avoid being charged for that month.

Account Dispute

We consider the person or business entity in whose name the account is registered in to be the

Pricing

The charges related to our Services are posted on our Website at Barrel13.com and are subject to change from time to time.

Payments

As long as you’re a Monthly Service Plan member or have an outstanding balance with us, you will provide us with a valid payment source and authorize us to deduct the monthly charges against that payment source. At all times, you will ensure that a valid payment source is made available to us for billing. Anyone using a payment source represents and warrants that he or she is authorized to use that payment source, and that any and all charges may be billed to that payment source and will not be rejected. If, for any reason, we are unable to process your payment, we will try to contact you by email so you may provide us with an alternate payment source. Payment sources include credit cards, Debit cards or any other means which we deem acceptable. Failure to perform payment shall construe as material breach of this agreement.

Company Disclaimers

By visiting this Website and/or purchasing the Service, you are accepting to participate voluntarily in such utilization. You also acknowledge that use of the Service may result in a deactivated listing, loss of sales, and/or income. You accept the risk of potential loss of income and/or ranking through use of the Service and/or information otherwise provided and agreed upon that the Company will not be held liable in any way. Any testimonials or examples used through the Company’s Website, programs, and/or the Service are a depiction of what may be possible. There can and will be no guarantee as to any particular outcome, including increased income, Amazon ranking, sales, and/or any other outcome, based on the use of the Service or any other products, programs or services offered by us. You acknowledge that the Company has not and does not make any representations of any kind that may be derived as a result of use of the Website, programs, products or the Service, and any other related content (including, but not limited, to blogs, emails, and videos).


Changes

By using the Website, you agree to these Terms, without modification, and acknowledge reading. We reserve the right to change these Terms or to impose new conditions on use of the Website, from time to time, in which case we will post the revised Terms of Service on this website.

Website

Any new terms will be incorporated into the existing Terms. In case of a conflict between the existing terms and the new terms, the new terms shall override. By continuing to use the Website after such changes are posted, you affirm your acceptance of the new Terms of Service with the modifications.

Privacy Policy

The Company may use and disclose your information according to our Privacy Policy. Our Privacy Policy https://www.barrel13.com/privacy/ is incorporated into these Terms of Service.

Member Warranties

You promise not to:


Infringe on any third party’s ownership rights by using any material in your transmissions or uploads that is not owned or licensed by you. This includes text, photos, graphics, and other content;


Use any misleading or incorrect names, addresses, email addresses, subject lines, photographs, content or other information on the Website or in any communications or transmissions sent using Our Service;


Breach or circumvent any laws, third party rights or our systems, policies, or determinations of Your account status;


Use any robot, spider, scraper or other automated means to access our Service for any purpose;


Harvest or otherwise collect information about members without their consent; and


Upload or transmit harassing, offensive, obscene, defamatory, threatening, or malicious content or


Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW, THE COMPANY OFFERS THE WEBSITE AND SERVICES AS-IS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE WEBSITE OR ITS SERVICES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE FUNCTIONS OR CONTENT CONTAINED ON THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

EXCEPT TO THE MINIMUM EXTENT REQUIRED BY APPLICABLE LAW AND THEN ONLY TO THAT EXTENT, IN NO EVENT WILL THE COMPANY, ITS EMPLOYEES, OFFICERS, DIRECTORS, AFFILIATES OR AGENTS (the “COMPANY TEAM”) BE LIABLE TO YOU ON ANY LEGAL THEORY FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR INCOME, LOST PROFITS, PAIN AND SUFFERING, EMOTIONAL DISTRESS, COST OF SUBSTITUTE GOODS OR SERVICES, OR SIMILAR DAMAGES SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY THAT ARISE IN CONNECTION WITH THE WEBSITE OR SERVICES (OR THE TERMINATION THEREOF FOR ANY REASON), EVEN IF THE COMPANY TEAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS MADE ABOUT THE SERVICE IN ANY MONTH WILL BE NO MORE THAN WHAT YOU PAID US THE MONTH BEFORE.

Attorneys

In the event we prevail in any action against you arising out of or relating to this agreement, we shall be entitled to recover damages, other relief we may be awarded, its costs and expenses, including reasonable attorney’s fees, incurred in connection with such action.

Intellectual Property

Ours. The Website, software its original content, features, functionality (including look), our trademarks, pending trademark service marks, logos, and Service content (“Intellectual Property”) are owned by the Company and are protected by Indian laws, trademark, patent, trade secret and other intellectual property or proprietary rights laws. You agree to not copy, modify, create derivative works of, publicly display, publicly perform, or republish any of our Intellectual The term “content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, adwords, and interactive features generated, provided, or otherwise made accessible on the Website or otherwise through the Company or our Team.


Yours. You represent and warrant that you either own or have permission to use all of the material you upload to or transmit using the Services. You retain ownership of the materials you upload to, or transmit using the Service. You grant us a non-exclusive worldwide license to use or disclose your materials subject to our Privacy Policy.


Data. You acknowledge that the Company will have access to your account information and other related information, including your billing and other personal information. Such data may remain on Company’s database after termination of the Service for analysis purposes only; however, any Amazon authentication may be deleted. Certain sections of the Website or its content may allow you to make purchases from us or from other merchants. If you make a purchase from us on or through our Website, all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us, the merchant, and our payment processing company.


Third Party Resources. The Website and the Service may contain links to third party websites and other. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or other resources. Links to such websites or resources are provided only as a convenience to you and do not imply any endorsement by or affiliation with the Company. You acknowledge sole responsibility for, and assume all risk arising from, your use of any such third party websites or resources.


Compliance with Law. You represent and warrant that your use and interaction with the Company and its Service is in compliance with all national, federal, state, and local laws, ordinances and regulations. If you are located in a country outside India it is your responsibility to determine that you are in compliance with the laws of that country. You agree to indemnify and hold us harmless from any losses, including attorney fees that result from your breach of any part of these warranties.


Under no circumstances the Company shall be liable to any party for any type of direct, indirect, special, incidental, or consequential damages for any use of or reliance on our Website, its content, or the Service. You hereby agree to make no claims on the Company, whatsoever, including those related to personal or business interruptions, misapplication or information, or any other loss, condition, or issue.

Force Majeure. The company shall not be liable for any failure of or delay in the performance of this agreement for the period that such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of god, war, hackers, third party internet providers, government orders, power failures, nuclear destruction, armageddon or any other force majeure event.


Severability. The invalidity or unenforceability of any provisions of these Terms shall not affect the validity or enforceability of any other provisions of these Terms, which shall remain in full force and effect.


Survival. Any provision of these Terms which imposes an obligation after termination or expiration of this agreement shall survive the termination or expiration of this agreement.


Headings. The section headings contained in these Terms are for reference purposes only and shall not affect in any way the meaning or interpretation of these Terms.


Waiver. Our failure to exercise or delay in exercising any right, power or privilege under these Terms shall not operate as a waiver; nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof.


ENTIRE AGREEMENT AND GOVERNING LAW This Agreement constitutes the entire agreement with respect to the Confidential Information disclosed hereunder and supersedes all prior or contemporaneous and/or written agreements concerning such Confidential Information. This Agreement may not be amended except by the written agreement signed by authorized representative of the Parties. This Agreement will be governed by and construed in accordance with the laws of the Republic of India. 6 8. ARBITRATION Any dispute arising out of or in relation to this Agreement including but not limited to the interpretation or implementation of the clauses of this Agreement, or the breach, termination or validity thereof, shall be resolved, shall be settled exclusively by arbitration in New Delhi, in accordance with Arbitration and Conciliation Act, 1996. The arbitration tribunal shall consist of 3 (Three) arbitrators, with each Party designating one arbitrator and the said chosen arbitrators designating the third arbitrator. The place of arbitration shall be New Delhi, and the language of arbitration shall be English. 9. SEVERABILITY If any provision of this Agreement is determined to be illegal or unenforceable, the remainder of this Agreement shall not be affected and shall remain in full force and effect. In such an event, the invalid or illegal provision shall be deemed replaced by another valid or legal provision, which comes closest to the intent of the original provision. 10. NOTICES All notices, demands or other communications required or permitted to be given or made under this Agreement shall be in the English Language, in writing and delivered personally or sent by pre-paid Registered Post addressed to the intended Party thereof at its address set out at the beginning hereof (or to such other address as either Party may from time to time notify others). Any such notice demand or communication shall be deemed to have been duly served when left at that address or ten (10) days after posting by Registered Post and in proving the same it shall be sufficient to show that the envelope containing the same was duly addressed, stamped and posted. In the case of other modes of communication, like email or facsimile is adopted/used, then the notice shall be treated as duly served on the date of delivery of the same to the Recipient. 11. THIRD PARTY RIGHTS The Discloser is entering into this Agreement for itself and as agent for its subsidiaries or group companies and its and their officers, employees, personnel, contractors, retainers, agents and advisers and accordingly all such persons shall be entitled to enforce the terms of this Agreement so far as applying to them.


Notice. All notices to you will be effective when we send it to the last email or physical address you gave us or posted on our Website. Any notice to us will be effective when delivered to us at:


Warning. If you knowingly make a false statement in your claim of copyright infringement, then you may be subject to liability for damages and heavy civil penalties. If you are not sure whether material on one of our Websites infringes your copyright, then you should speak with a lawyer before notifying us. We may forward your notice to the user that uploaded the content.


Electronic Communications. Electronic communications include using the Service, or sending emails, text messages, and other communications from your desktop, laptop, ipad, tablets or mobile device to us. You give us the consent to receive electronic communications from us. We can choose to communicate with you in a variety of ways, such as by e-mail, text, or by posting notices and messages on this Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Entire Agreement. These terms, together with our Privacy Policy and any additional terms you have agreed to, constitute(s) the entire agreement with respect to its subject matter and constitutes and supersedes all prior agreements, representations and understandings of the parties, written or oral.